1. General Information
This document governs the use of the Upnox mobile application (“Application”) and www.upnoxapp.com (“Website”) and includes the Terms of Use, Privacy Policy, and Cookie Policy.
The Application and Website are operated by Upnox.
By using the Application or Website, you agree to all terms stated in this document. If you do not agree with these terms, you should not use our services.
2. Definitions
Personal Data: Any information relating to an identified or identifiable natural person.
Data Controller: The natural or legal person who determines the purposes and means of processing personal data.
Cookie: Small text files stored on your browser by websites you visit.
TERMS OF USE
2.1. Account Creation and User Responsibilities
You must provide accurate, complete, and up-to-date information to use our services.
You are responsible for keeping your account information secure.
Sharing illegal, offensive, threatening, pornographic, or copyright-infringing content on the Application is prohibited.
2.2. Intellectual Property Rights
The Application, content, software, brands, and logos are owned by Upnox.
You may not copy, reproduce, distribute, or share any material without prior written permission.
2.3. Service Interruption
Upnox may temporarily suspend services for technical maintenance or updates.
We are not responsible for any damages resulting from service interruptions.
2.4. Termination
If you violate these Terms of Use, your account may be suspended or terminated immediately.
PRIVACY POLICY
3.1. Personal Data Collected
Automatically collected information: IP address, browser type, device information, operating system, visited pages, cookies.
User-provided information: Name, surname, email, phone number, address, payment information.
3.2. Purpose of Data Processing
Providing services and fulfilling contracts
Customer support
Security and fraud prevention
Statistical analysis and development
Marketing communication (with your consent)
3.3. Legal Basis
Under KVKK Article 5 and GDPR Article 6:
Performance of a contract
Compliance with legal obligations
Legitimate interests
Explicit consent (when required)
3.4. Data Retention
Your account data may be retained while your account is active and for up to 10 years after account closure, in accordance with legal obligations.
After this period, data will be securely deleted or anonymized.
3.5. Data Transfers
Your data may be transferred domestically or internationally (e.g., USA, EU) via service providers such as servers or payment processors.
Transfers are conducted in compliance with KVKK Article 9 and GDPR Articles 45-49.
3.6. User Rights
Under KVKK Article 11 and GDPR, users have the following rights:
Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights regarding automated decision-making
You can exercise these rights by contacting us at info@upnoxapp.com.
COOKIE POLICY
4.1. Types of Cookies
Necessary cookies: Required for the operation of the website and application
Performance cookies: Used for analytics
Targeting cookies: Deliver ads and content relevant to your interests
4.2. Managing Cookies
You may delete or block cookies through your browser settings, but some features may not function properly.
DISCLAIMER
Upnox provides services “as is” and does not guarantee uninterrupted or error-free operation. Users are responsible for using the services appropriately.
Contact Information
Data Controller: Upnox
Email: info@upnoxapp.com
Official mailing address: Will be provided upon request